RUBEQAVAR / POLICIES
Refund Policy
Last updated: 7 September 2026
Requesting a refund
You may submit a refund request within 14 days of purchase by using the contact details on the Contact page. Include the order reference, course name, purchase email and an explanation. This voluntary request period does not shorten any mandatory rights.
Before delivery begins
If the digital materials have not been supplied or accessed, you may request cancellation and a refund within the request period. Each request is checked against the order and delivery record.
After digital delivery
A change-of-mind refund may be unavailable after delivery has begun where applicable law allows this and any required express consent and acknowledgement were obtained. We do not treat merely viewing this policy as consent to lose a withdrawal right.
Missing, defective or misdescribed materials
Contact us if the materials were not delivered, cannot be opened, differ materially from their description, or if you were charged more than once for the same order. We will investigate and provide the remedy required by applicable law, which may include replacement, correction or a refund.
Refund processing
Approved refunds are returned through the original payment method where possible. We will confirm the decision and processing status. The time for funds to appear depends on the payment provider and bank.
Digital goods and consumer rights
There is no physical item to return. Nothing in this policy excludes statutory rights, including rights relating to faulty or misdescribed digital content. Free materials have no purchase payment to refund.